On Worden Outage and Another Market Outage

I'm posting this because I know a lot of you are using a Worden platform of some type. At 9:41 a.m. all feeds across all platforms (I have all 3 and checked) lost quotes (Telechart, StockFinder and TC-2000).

Not too long ago Worden sent out an email that reads as follows,

"Dear TC2000 Customer,

At 9:41 a.m. our primary data provider experienced an unexpected outage of their feed processor. Engineers are working to solve the problem as soon as possible. We do not have an estimate as to when it will be back up, but we understand that time is very important.

We pride ourselves in having multiple redundancies to prevent this from happening. We understand this is not acceptable and can assure you that we will investigate to prevent this breakdown from happening again.

Please accept our apology and thank you for your patience.

We'll be back in touch as soon as we have an update.

Chris Worden, President
Worden Brothers"

Around the same time (although I'd think there's no connection) at 9:53 a.m.  BATS broke down and declared "Self-Help" against NYSE MKT, NYSE released a statement that they were reviewing all trades posted to the consolidated tape marked as "sold" and that NYSE and MKT are operating normally.

So beyond the Worden issue which I put out just as information for members, we have a new week and another exchange (last week it was NASDAQ) breaking down, although BATS revoked the "self Help" shortly thereafter.

Something is desperately wrong with the exchanges, this will not end well at some point, although some media have written it off as insignificant.